CAse STUDY

National Printing & Marketing

Industry – Manufacturing

15+ Locations

800+ Extensions

Remote Deployment

$1000 Monthly Savings

Challenge

A national printing organization with more than 15 locations was operating multiple independent phone systems, resulting in high monthly telecommunications costs, inconsistent call handling, and limited visibility into call activity. The company also needed to migrate hundreds of users without disrupting daily operations.

Our Solution

Business Technology Consultants consolidated every location into a centralized 3CX platform with more than 800 extensions. Locations were migrated one at a time to eliminate downtime, while advanced call routing, digital receptionists, SMS messaging, overhead paging, alarm line integration, and centralized administration were implemented across the organization. A high-availability failover server and Grafana reporting dashboards provided resilience and deep operational insights.

Results

  • 15+ locations consolidated into one system
  • More than 800 extensions deployed
  • Estimated savings of $1,000–$1,500 per month for many locations
  • Remote deployment with no on-site installation required
  • Mobile app support for business and personal devices
  • Business SMS enabled for mobile users
  • High-availability failover environment
  • Centralized reporting with Grafana dashboards
  • Centralized management of all locations

Technologies

  • 3cx Enterprise
  • Grafana Reporting
  • Failover Server
  • Business SMS
  • Mobile Apps
  • Digital Receptionists
  • SIP Trunks
  • Overhead Paging
  • Alarm Line Integration

Take the Next Step

Schedule a Consultation

Call Us For A Demo (317) 536-5125

Why business technology consultants

More Than a Phone System
A Technology Partner You Can Trust

btcmeeting

Choosing the right communications platform is only part of the equation. Successful business communications require thoughtful planning, professional implementation, user training, and responsive support.

Business Technology Consultants partners with organizations to design communication solutions that fit their business today while preparing them for tomorrow. From consultation through deployment and ongoing support, we help ensure your phone system continues delivering value long after installation.

  • Personalized system design
  • Professional implementation
  • Employee training
  • Long-term support
  • Solutions built to scale

Solution Design

Every deployment is customized to your organization's workflows, users, and future growth plans.

Professional Implementation

Our experienced team ensures a smooth transition with minimal disruption to your business.

User Training

We help employees quickly adopt new tools through personalized training and ongoing guidance.

Ongoing Support

Responsive support, proactive maintenance, and expert assistance whenever you need it.

Start Your Journey

Schedule a Free Consultation Today

Schedule a Consultation

Call Us Today To Learn More At (317) 536-5125

Scroll to Top